Terms of service
TERMS OF SERVICE
INTRODUCTION
Welcome to SKOKI MAEV. These Terms of Service govern your use of our website at skokimaev.com.au and the purchase of products from SKOKI MAEV Pty Ltd (ABN: 33 698 024 305).
By accessing our website or placing an order you agree to be bound by these terms. Please read them carefully before making a purchase. If you do not agree to these terms, please do not use our website.
ELIGIBILITY
By using this website you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. SKOKI MAEV reserves the right to refuse service to anyone at our discretion.
PRODUCTS & PRICING
All prices displayed on our website are in Australian Dollars (AUD) and are inclusive of GST where applicable. We reserve the right to change prices at any time without notice.
We make every effort to display product colours and descriptions accurately. However, we cannot guarantee that your device's display accurately reflects the true colour of our products.
In the event of a pricing error, SKOKI MAEV reserves the right to cancel any orders placed at the incorrect price and issue a full refund.
ORDERS & PAYMENT
When you place an order you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is confirmed once you receive an order confirmation email from us.
We accept payment via the methods listed at checkout. All transactions are processed securely. SKOKI MAEV does not store your payment details.
If your payment is declined, your order will not be processed. Please contact your bank or payment provider for assistance.
SHIPPING & DELIVERY
Shipping rates, timeframes and conditions are outlined in our Shipping Policy, which forms part of these Terms of Service. By placing an order you agree to the terms set out in our Shipping Policy.
RETURNS & EXCHANGES
Our returns and exchange process is outlined in our Returns & Exchanges Policy, which forms part of these Terms of Service. By placing an order you agree to the terms set out in our Returns & Exchanges Policy.
USE OF OUR WEBSITE
You agree to use this website for lawful purposes only. You must not use this website in any way that causes or may cause damage to the website or impairment of its availability or accessibility.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material that consists of or is linked to any spyware, computer virus or other malicious software.
INTELLECTUAL PROPERTY
All content on this website including text, images, logos, product designs and brand assets are the intellectual property of SKOKI MAEV Pty Ltd and are protected under Australian copyright law.
You may not reproduce, distribute, modify or use any of our content without our prior written consent.
USER ACCOUNTS
If you create an account on our website you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately at hello@skokimaev.com.au if you suspect any unauthorised use of your account.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, SKOKI MAEV Pty Ltd shall not be liable for any indirect, special, incidental or consequential damages arising out of or in connection with your use of this website or purchase of our products.
Nothing in these terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law that cannot be lawfully excluded, including the Australian Consumer Law.
PRIVACY
Your privacy is important to us. The way we collect, use and store your personal information is outlined in our Privacy Policy, which forms part of these Terms of Service. By using our website you consent to the practices described in our Privacy Policy.
GOVERNING LAW
These Terms of Service are governed by the laws of Queensland, Australia. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of Queensland.
CHANGES TO THESE TERMS
SKOKI MAEV reserves the right to update or amend these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes your acceptance of the updated terms.
CONTACT US
If you have any questions about these Terms of Service please contact us at hello@skokimaev.com.au or +61 402 012 878.
SKOKI MAEV Pty Ltd · ABN 33 698 024 305 · 103/515 Olsen Avenue, Southport QLD 4215, Australia
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
Program description
We are offering an SMS/MMS mobile messaging program (the 'Program'), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the 'Agreement'). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the 'Dispute Resolution' section below. The Program uses artificial intelligence ('AI') technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.
AI-powered messaging
AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:
(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.
(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.
(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.
(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at hello@skokimaev.com.au or +61 402 012 878.
Consent
By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system ('ATDS' or 'autodialer'). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.
Data and AI
Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.
Limitation of liability for AI content
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND.
Checkout opt-in wording
"I agree to receive recurring automated marketing text messages (e.g., cart reminders, AI-generated content, personalized recommendations) at the phone number provided. Consent is not a condition to purchase. May include AI-generated content. Msg & Data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy."